Refund Policy

1. 3-day money-back guarantee

We want you to learn with confidence. If a paid course isn't the right fit, you can request a full refund within 3 days of purchase, provided you have completed less than 20% of the course curriculum.

2. How to request a refund

Email hello@thescriptly.com from the email address used at checkout and include your order ID. Refunds are processed within 5–7 business days back to your original payment method via Razorpay.

3. When refunds are not available

Refunds are not available if more than 3 days have passed, if you have completed 20% or more of the course, or if the course was claimed free via a coupon or promotion. Certificates that have already been issued are also not eligible for refund.

4. Duplicate or accidental purchases

If you were charged twice or purchased the same course more than once, contact us with both order IDs and we will refund the duplicate in full, no questions asked.

5. Course access after refund

Once a refund is issued, your enrollment is cancelled and you lose access to the course, its lessons, quizzes, and related certificate eligibility. Any progress is kept on file in case you re-enroll later.

6. Chargebacks

We ask that you contact us before initiating a chargeback with your bank — most issues are resolved far faster directly. Initiating a chargeback without contacting us may delay resolution of your account status.